Posts Tagged ‘twitter’

Online Marketing Blog: Advantages of Social Networks for Business

Monday, September 6th, 2010

Social networking provides personal and professional advantages. The biggest advantage being communication. Social networks allow companies to reach wider audiences without ever leaving their office. Pre-social networks days, a lot more money was being spent on advertisements, travel, and business development to reach audiences outside the local area in which the business resides in.

Promoting a product or service has never been easier than through social networks. Companies can do beta launches or product demos within hours receiving valuable feedback that can be taken into factor before launching the actual product.

Social networks like LinkedIN provide an amazingly easy manner to connect with decision makers at companies across the globe. There is no need to buy lists or contact information anymore, most of that information is readily available and easily accessible. 
 
Social networks are also an excellent way to create self-promotion or brand awareness. The best way to do this is by engaging with others on social networks in a way such that people want to dialog with you and to make people curious enough to ask you more about what you do. Finding an employee, evaluating an employee, finding someone who knows someone, etc. are all easier in the age of social networks than even two years ago.
 
If businesses can stay focused on their goals and reasons for being on social networks, they can leverage the various benefits without falling prey to the disadvantages that are also presented by social networks.

Online Marketing Blog: Twitter – Tweets & Promoted Trends

Friday, August 20th, 2010

Twitter is preparing itself and its developers for the rollout of its ad platforms, Promoted Tweets and Promoted Trends, within third-party applications, starting with desktop apps.
 
The microblogging site launched “promoted tweets” in April 2010, which saw the likes of Virgin America, post branded messages which appeared into user’s feeds. It then went onto launch ‘promoted trends’ in June, which allowed brands to enter the trend column.
 
The company has made an update to its application programming interface (API) that gives developers access to two new fields related to Promoted Tweets and Trends. These aren’t ready for prime time though; it will be some time before you actually see Promoted Tweets in TweetDeck, Seesmic or any of the other third-party apps you may be using.
 
“Over the next few months, we will begin beta testing with a handful of desktop applications,” said Twitter Developer Advocate Matt Harris in a post on the Twitter Development Talk Google Group. “During this period, we aim to learn a lot, and we will apply those lessons when we expand distribution of Twitter Promoted Products to the broader ecosystem.”
 
Harris also confirmed something we have known for a while: those developers will get a cut of the revenue it generates through Promoted Content in third-party apps. The company is “still working out the exact value” of the revenue split.
 
Earlier this month, Twitter unveiled Suggestions for You, a tool account holders can use to find other Twitter users with similar interests. The site also added Who to Follow, a section that lists people or organizations a user might be interested in.
 
This is a natural move for Twitter as a significant number of users access the site’s services through third party applications. One such application, TweetDeck recently reported that it had surpassed 15 million downloads for its desktop app and 2.5 million for its iPhone counterpart.
 

Online Marketing Blog: Twitter Experiencing Growing Problems?

Thursday, July 22nd, 2010

Twitter's got problems. Interesting article which needs no real summary.

Article credit: Computer World By Juan Carlos Perez

IDG News Service – The recurrent technical problems that have affected Twitter for the past seven weeks have also taken a toll on developers of external applications built for the microblogging service.

Throughout the outages, malfunctions and bugs that began the second week of June and hit their high point during the soccer World Cup, makers of third-party applications have tried to weather the storm while having little or no control over the situation.

The frequent and disruptive technical issues have forced these developers, many of whom generate significant revenue from their Twitter applications, to scramble to appease their angry users, while trying to protect their brands and cope with lost business.

"Twitter API issues in the previous weeks have been terrible for us," said Loic Le Meur, founder and CEO of Seesmic, which makes Twitter client applications for various desktop and mobile platforms.

Users always blame Seesmic first since it's their primary interface to Twitter. It's extremely frustrating because there is nothing else we can do than warning users Twitter has problems. It is very damaging for us since users start to look for alternatives, which fortunately have the same problems, but damage to the brand is done," he said via e-mail.

Twitter, founded in 2006, became notorious back in 2007 and the first half of 2008 for its lengthy outages, but since then it steadily improved the reliability of the service. It had been having a particularly solid 2010 until June rolled around.

"It had been really stable for a long time and then this just came up as a bit of a surprise," said Ryan Holmes, CEO of HootSuite, which makes a client application to manage accounts from Twitter and other social media services.

At various points since the problems started in early June, a very apologetic Twitter has blamed the problems on a variety of factors, including massive traffic spikes caused by World Cup games, internal system bugs, server upgrades gone wrong and faulty network configurations.

"It's been a bit disruptive and frustrating because many people don't know if it's us or Twitter, and they'll just assume it's us. Then we have a communication issue we have to address," Holmes said in a telephone interview.

Although the issues have dropped in frequency and intensity in the past two weeks, some developers remain doubtful of Twitter's ability to provide a consistently stable service…….read more at http://www.wisdeo.com/articles/view_post/7326

Social Media Blog: Why Use Twitter for Business

Sunday, June 6th, 2010

If I had a dollar for every time I heard "but how can Twitter help my business" OR "Twitter? I don't think it'll help me", I'd be a multimillionaire! Ok, so I exaggerate; but for sure I would be hundreds of dollars richer.
 
So why should you use Twitter?

Well, Twitter is free. Twitter is easy. Twitter is flexible. Twitter helps make quick contact and quick connections. But most of all, Twitter is the only tool that allows you to toot your horn as often as you want without the added expense of buying ad space.

A lot of people also say "but we get all our business through referrals". Ok. Well, how do referrals happen? People get to know you at events and lunches and dinners. Once they know you and once they've seen your work (directly or indirectly), they start referring people to you. Twitter then can become a GIANT referral system for you too. People network on Twitter pretty much the same way they do offline. They get to know you, ask questions, read other people's referrals, and check out your capabilities on your website. Once they start seeing you more and more, they find a measure of comfort in your company's legitimacy and capability. Tie the Twitter conversations to offline phone meetings, web conferences, and face to face meetings and now you've really started making the online work for you.

But, Twitter can be time-consuming. And if you don't have the resources, you may want to retain people like us who can cost-effectively manage your Twitter conversations. People are talking everywhere. Your customers and prospects are on Twitter talking about what they need, what frustrates them, what they can benefit from, etc. Not doing anything due to the lack of budget or a lack of resources is no longer optional.

Isn't it time you got on Twitter?

 

Social Media Blog: Want to Connect with Fortune 100 Companies? Find them on Twitter!

Friday, February 26th, 2010

The Global Social Media Check-up is yet another social media usage study released by Burson-Marsteller. The study shows that:

  • Globally, 65% of Fortune 100 companies have active accounts on Twitter
  • 54% have a Facebook fan page
  • 50% have a YouTube channel
  • 33% have a corporate blog. 

Overall though, only 20% of Fortune 100 companies, globally, are using all four platforms. Only 20%!!! What are they thinking? If they can do one or two, they can certainly do all four.

But the good news again is that Twitter is the platform of choice for 65% of them. So get yourself on Twitter and make sure you are focusing on balancing quality AND quantity of your Twitter participation. What I mean is be sure to have "Quality" content while you continue to build the "Quantity" or number of followers who will read your tweets.

Social Media Blog: Twitter Updates

Sunday, February 7th, 2010

Here's some new functionality soon to be found in Twitter – ability to view someone's profile without visiting their profile page. As the name suggests, Hovercards is a floating card which appears when you hover the pointer over a username or an avatar. Hovercards provides you the benefit of viewing information about a twitter user which helps you decide whether you want to interact with them further or not.
 
So, if you hover your mouse over a person’s name on a tweet in your timeline, the person's profile information, location, and whether you follow them or not appears in a hover card. There's also an option to follow, block, mention, or report someone right from within the hover card.

Hovercards

(Image credit: Twitter blog)

Twitter announced that "One way we've found these cards to be useful is to find out more about retweeted people and follow them right there. You can also see more information with an expanded view of the card."
 
I know that I will like this feature because sometimes I just want to see the person's profile and location without wanting to open a new browser window. And sometimes I just want to unfollow someone without going to their page to "unfollow" them.

In typical Twitter fashion, Hovercards will be rolled out in phases. I didn't see it available on my profile today so I assume I'm not in their "inner circle", lol. But hopefully soon……….

Social Media Blog: Alterian Study Found Businesses Looking to Invest More in Social Media Marketing in 2010

Friday, January 29th, 2010

Alterian company's 7th annual survey in which 1,068 marketing professionals around the world were surveyed, found that two-thirds are planning a social media marketing investment within the next 12 months.

Over 67% of those surveyed identified Social Media as either "critical to success" or "increasingly important" and about  40% said they would spend about 1/5th of their traditional direct marketing budget for social media activities.

This makes a lot of sense right?

Social media provides direct, instant, global access to hundreds of thousands of people. So it makes me wonder when I hear people tell me that they are still relying on the yellow pages for their leads or when people give me "we're a local company" as their reason for not engaging in social networks.

Come on folks. Lets get real here.. Social media marketing is not just important to the viability and long-term success of your company, it is becoming IMPERATIVE.

Stay in front of your customers and prospects and remain in business or else……(you fill in the blanks).

What’s in a name? Google’s CEO Eric Schmidt can answer this question

Wednesday, December 9th, 2009

Well, Eric Schmidt, Google CEO found out pretty soon when he got dissed with a tweet that said “someone tell Eric Schmidt that he didn’t have to use his AIM as his twitter handle”. A few hours later, he changed his handle and Google’s CEO now has a Verified account with the twitter handle @erikschmidt. Obviously he had the ability to pull some strings to get the twitter handle that was more suited to his name.

Oh and in five hours or less, he had 5000 followers. Sigh; life’s just not fair to non-name branders like us, eh?

By the way, Eric Schmidt jumping on the Twitter Bandwagon was news since he had dissed Twitter calling it “the poor-man’s email”.

So what’s in a name? Obviously a lot if you are a name brand. But even if you aren’t a name brand yet, use a twitter handle that is as close to your name so that people know you. I also don’t recommend using a company name as your twitter handle; I find it’s less personal and more prone to spam from people who want to sell things to you. A company name is perfectly fine to use if it is being manned by a customer service or sales representative and should be in addition to your personal twitter profile.

 

Four effective and interesting ways to integrate Twitter in your website

Friday, October 16th, 2009

As social media marketing becomes an integrated part of one’s marketing strategy, effectively using tools like twitter, facebook and the likes becomes important. Website agencies who can weave the components together and make them interwork effectively gain an edge over other.

Utilizing twitter integration tools with your website increases its effectiveness and results in more hits and traffic. These tools will convert your website visitors into Twitter followers:

1.Twitter buttons: Twitter buttons provide a simple and effective way to quickly promote your twitter account on your website. Easy to integrate with around 40 different sizes and shapes, twitter buttons are a must have for any website today. And what more, the service also automatically creates html for you which can be embedded directly into your website.

twitter1
2.Twitter Widgets: Twitter widgets are a simple and effective way to show your twitter activity on your website. The widget can be configured to show your last few tweets on your website and can simple rest on your website side bar. Effective way to get your readers involved without wasting prime website real estate.

NETMC twitter widget
3.TweetSuite: Tweetsuite is a wordpress plugin which provides for a full featured tweetback service for your wordpress blog. It’ll allow you to track the Tweets associated with blog posts. Tweetsuite has some impressive functionality like the ‘Retweet’ and ‘Tweet this’ buttons. Also, it allows you to gather total conversation around a blog post. A must have plugin for any serious wordpress blog.

4.Chirrup: While tweetsuite works on wordpress blogs, chirrup is a service which can pull tweets from any platform. This is how they describe themselves:

  • “Chirrup fetches all of the replies from Twitter, and sorts them by URL so you can have a comment feed for each page in your site“.
  • What does this mean? This means that even a simple html website can be armed with a twitter based commenting system and gain advantage of Social Media.

NETMC chiirrup
More to come….get Twitter now (No, I don’t get paid by Twitter to promote them, lol)

First Branded Pharmacetical Twitter Page

Thursday, July 30th, 2009

Have you heard about the new Novo Nordisk Twitter page? It’s been the talk of the pharmaceutical marketing world for a few weeks now. Released in mid July, the page currently has 517 followers. It’s tweeted by a real-life celebrity with diabetes—race car driver, Charlie Kimball, and borders between slightly interesting and plainly obvious marketing jargon. Therein lies the problem. Charlie tweets about 5 times a day… chronicling his travels, races, and daily life. But he never forgets to mention when he’s taking his Novo Nordisk medication and where followers can buy it. It’s a very stale marketing voice, day after day after day. Not very authentic or connective—the whole purpose for a brand to use Twitter. Okay, so I agree, it’s an historic use of platform, being that Novo Nordisk is the first branded pharma page in the history of Twitter, but I’m not sure it’s making the most of it. Nothing is there to engage followers, and it’s not all that personal. Charlie is a real-life person who, I assume, Novo Nordisk hired as an individual that other people with diabetes can relate to and share their experiences with. I don’t see any of that happening, and it’s almost been up for a month now. So even though it’s great to see pharma companies using Twitter as a branded marketing tool, this one doesn’t hit the mark. Novo Nordisk needs to back off and let Charlie do his thing, without getting involved in his story. And Charlie needs to expose a bit more of himself: “In Iowa… It is very hot and humid” is just downright boring and has nothing to do with why people are following a sports celebrity succeeding in life with diabetes. Let’s get personal, Charlie.